Privacy Policy
BRPL LTD – Effective Immediately
Information We Collect
We collect personal information that you voluntarily provide, including name, contact details, shipping address, and order information.
We only collect data necessary for order processing, product delivery, and customer support services.
Use of Your Information
Your data is used to process orders, arrange delivery, and provide after-sales support within 30 calendar days of order completion.
We may use your contact information to send service-related notifications within 12 months of your last interaction.
Data Storage Period
Order transaction data is stored for 7 years in compliance with regulatory requirements.
Inactive account data is automatically deleted or anonymized after 24 months of non-use.
Customer support records are retained for 90 days after case closure.
Your Privacy Rights
You may request access to your personal data at any time.
You can request correction or deletion of your information within 15 working days of submission.
You may opt out of non-essential service communications at any time.
Third Party Disclosure
We only share necessary data with logistics partners for delivery purposes.
No personal information is sold, rented, or shared with unauthorized third parties.
Disclaimer
We are not liable for data breaches caused by force majeure, third-party service failures, or user negligence in protecting personal account information.
This policy applies only to information collected by our official website and services.
We reserve the right to adjust this policy to comply with applicable regulations, with changes taking effect immediately upon publication.